T: 07948 246394
T: 07948 246394
Just wanted to pass on some feedback. Firstly, I would like to say how much I enjoyed the whole training. I feel this was down to how you structured and delivered the day to the team. The training was very informative and interactive which enabled my team to take on board the learning. I myself have a lot to learn around customer service but in that one session alone learnt a great deal in the importance of customer service and effective techniques to ensure a good customer experience.
A very well delivered course, interesting, easy to understand, engaging, no nodding off moments! Only course ever where I have stayed wide awake in my career! It gave me the clarity and confidence to progress forward. You were awesome in helping me!
Firstly, I would like to say thank you for your kind words and encouragement. I was truly inspired by your enthusiasm and motivation to enthuse others.
Having attended more courses than I can recall in over 30 years in business, I can honestly say that Matt is one of the best ( if not THE BEST) trainer I have had the privilege of meeting.
It has been a real honour and privilege to have met you and a massive thank you for all your motivation, encouragement and energy in helping us be successful in our role. I don’t know how to thank you enough for all the close guidance and support over the last 10 days. You are so caring, humorous and a people person. The course content was delivered very thoroughly and you tailored this to our individual needs.
I First met Mathew when he attended a NLP certified practitioner course that I was delivering, it soon became clear that Mathew was a very energetic and motivated person who to give so much back to others in the community and in his work as a trainer, during the course Mathew demonstrated a very good example of just how to create a learning environment by just using his personality and being himself. Mathew is very committed to the personal development of himself and others and and sets himself very high standards, i would recommend that if you require any form of training coaching that is within Mathews field to call him and experience a High energy and very dynamic training session.
Should you have never met Matthew before, something that will become apparent very quickly upon first meeting him is his boundless enthusiasm and dedication to the task at hand. I managed Matthew while we were both seconded to the Mortgages team during the roll-out phase of a key integration project; one that required a consistent message be delivered by every trainer in every training room. Through regular observations it became clear that Matthew delivered this message precisely but always in his own ‘voice’ and with his irrepressible style. Matthew bought dedication and energy as ‘standard’ to everything I asked him to do.